Ethical AI in Dentistry: Why Transparency and Oversight Matter More Than Ever

Did you know that 63% of dental practices adopting AI tools encounter challenges related to explainability and trust with staff and patients?(1) As AI transforms dentistry, owners must prioritize ethical AI practices — focusing on transparency, explainability, and human oversight — to protect patient trust and optimize clinical workflows.

What Ethical AI Means for Dentistry and Why It’s Crucial Today

Artificial intelligence promises efficiency, accuracy, and better patient outcomes, especially when embedded as ambient intelligence like the OraCore platform. But ethical AI goes beyond technical innovation: it ensures AI decisions are transparent, understandable, and supervised by qualified dental professionals.

Dental AI tools can’t operate as a “black box.” When providers can’t see or trust how outcomes are created, mistakes erode patient confidence and create legal and reputational exposure. OraCore is different: modules like Scribe (AI clinical notes) and Echo (patient communication) are built with transparent provider sign-offs, audit trails, and easy editing. This ensures that while our intelligence runs quietly in the background, the accountability is always visible—Ambient Intelligence. Invisible Impact.

“Transparency in AI not only fosters trust but ultimately drives better patient care and staff adoption,”

Dr. Helen Zhang, DDS, dental AI ethics expert at the American Dental Association

Key Components of Ethical AI in Dentistry

• Explainability: AI in dentistry must produce outputs that providers can easily interpret, validate, and adjust. With OraCore Scribe, every clinical note is drafted in real time and remains editable by the clinician—ensuring the AI supports decision-making without replacing professional judgment. AI should assist the practice, not dictate it.
• Human Oversight: AI is an assistant, not a replacement. Every clinical decision requires provider review to ensure dental-specific compliance requirements and patient safety. The OraCore dashboard allows full flexibility to the practice, to edit or confirm what was heard, to add or remove treatment, to update materials used or “actors” involved. Anything, easily, in a streamlined intelligent package.
• Transparency with Patients: Practices must disclose AI use in clinical workflows and explain benefits and limitations in patient-friendly language. This is more than just consent to a recording, something practices need to be fully aware of.

How to Implement Ethical AI Practices in Your Dental Office

1. Conduct a Workflow Audit
   Identify where your practice uses AI — from charting to scheduling or patient reminders — and assess if those tools provide clear explanations and involve provider oversight.
2. Choose AI Tools Designed for Dentistry
   Not all AI is created equal. Opt for dental-first solutions like OraCore, which incorporate transparency and control mechanisms aligned with regulatory standards and everyday practice realities.
3. Train Your Team Thoroughly
   Training should emphasize understanding AI suggestions, validating outputs, and managing exceptional cases. This helps prevent blind trust or outright rejection of AI recommendations.
4. Communicate AI Use to Patients
   Use clear, patient-friendly language to explain where AI supports care (e.g., drafting notes, managing scheduling, or streamlining communication). Emphasize that AI improves efficiency and personalization while all clinical decisions remain provider-led. This preserves trust, ensures transparency, and supports compliance.
5. Establish Ongoing Oversight
   Conduct regular reviews of AI performance and clinical workflows to ensure accuracy, identify anomalies, and address gaps in transparency. Use analytics and team feedback to make timely adjustments that maintain trust and compliance.

Pro Tip: Start with OraCore Scribe during hygiene visits to ease your team into AI-assisted documentation while quickly boosting efficiency and accuracy.

Comparative Overview: OraCore vs. Generic AI Solutions

In an era where AI increasingly supports daily dental operations, transparency and human oversight are more than ethical ideals — they are essential drivers of patient safety, trust, and practice success. The right AI partner, like OraCore with its modular, patient-first approach, helps dental owners implement these principles seamlessly.

(1): McKinsey & Company, “Adoption challenges for health AI,” 2023.
(2): Journal of Dental Informatics, “Impact of AI on clinical documentation,” 2024.